Rujukan Laman

How marve888 Protects Your Personal Data

At marve888, your personal data belongs to you — we collect only what we need to run your account, process deposits via Touch 'n Go, GrabPay, Boost dan…

Data collected only as neededTouch 'n Go, GrabPay, Boost dan FPX payment data handled securelyYour rights are clear and actionableMalaysian-facing privacy practicesContact us to update or delete your data

Explore Lobby Read FAQ

What Data We Collect and Why We Hold It

marve888 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with marve888, we collect your name, email address, contact number, and payment identifiers linked to Touch 'n Go, GrabPay, Boost dan FPX or FPX transactions. We also log device identifiers, IP addresses and session timestamps to keep your account secure and

1
to detect unusual access patterns. Transactional data — deposit amounts, withdrawal requests and account-balance changes — is retained for the period required under applicable Malaysian financial and consumer-protection regulations. We do not sell your personal data to third parties, and we share it with service providers
2
only to the extent necessary to process your transactions or respond to lawful regulatory requests. Access to your data within our systems is restricted to authorised personnel on a strict need-to-know basis. Where local law permits, you may request a full copy of the data we
3
hold about you.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HUBUNGI PRIVASI KAMI

Reach Us About Your Privacy Rights

If you have a question about this Privacy Policy, want to access the data we hold, or need to request a correction or deletion, our privacy…

KESELAMATAN DATA ANDA

How We Handle Data Across Every Account Stage

Every stage of your account lifecycle — from first registration through to withdrawal and account closure — is covered by the practices below.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages load. You can manage cookie preferences through your browser settings at any time without affecting your ability to access your account.

Account Security Measures

Passwords are stored using one-way hashing. We enforce two-step verification at login and flag account access from new devices or IP addresses outside your usual location for an additional identity check before granting entry.

Payment Data Handling

Touch 'n Go, GrabPay, Boost dan FPX transaction tokens are processed through encrypted payment gateways. We retain only the reference identifiers needed for dispute resolution, never full card or wallet credentials.

Data Retention Policy

Active account data is held for as long as your account remains open. After closure, transactional records are kept for the minimum period required by Malaysian financial regulations, then securely deleted from our systems.

Third-Party Data Sharing

We share data with payment processors, fraud-detection services and regulated authorities only where required to operate your account or comply with lawful requests. Each third party is bound by a data-processing agreement with us.

Requesting Data Changes

Submit an access, correction or deletion request through live chat, email or your account portal. We confirm the request in writing and complete standard requests within 14 calendar days of identity verification.

Your Privacy Questions, Answered Clearly

These questions cover the privacy rights and data-handling practices that our account holders ask about most often. If your question is not here, reach our privacy team directly through live chat or the support-ticket system.

We collect your name, email address, contact number and the payment identifiers linked to your Touch 'n Go, GrabPay, Boost or FPX account. We also log your IP address and device ID to verify login and prevent unauthorised access.

Yes. Submit a data-access request through live chat, email or your account portal. After we verify your identity, we will compile and send a full copy of your stored personal data within 14 calendar days, where local law permits.

Send a deletion request via the support-ticket system or our privacy email address. We will close your account, remove personally identifiable records, and retain only the transactional data required under Malaysian regulatory obligations before completing deletion.

Only with payment processors like Touch 'n Go and GrabPay, fraud-detection partners, and regulators where legally required. Every third party we work with signs a data-processing agreement that limits how they may use your information.

Active account data is held for the lifetime of your account. After you close your account, we retain transactional records for the minimum period mandated by applicable Malaysian financial regulations, after which records are securely and permanently deleted.

We use essential session cookies for login continuity and analytics cookies to monitor page performance. You can disable non-essential cookies through your browser settings at any time; this will not prevent you from accessing your account or placing deposits.

Contact our privacy team immediately via live chat or the dedicated privacy email address. We will acknowledge your concern within 24 hours, open an internal investigation, and provide a written response within seven business days of receiving your complaint.

How marve888 Protects Your Personal Data

Reach Us About Your Privacy Rights

How We Handle Data Across Every Account Stage

Cookies and Tracking

Account Security Measures

Payment Data Handling

Data Retention Policy

Third-Party Data Sharing

Requesting Data Changes

Your Privacy Questions, Answered Clearly

01 What personal data does marve888 collect when I open an account?

02 Can I request a copy of all the data you hold about me?

03 How do I ask you to delete my personal data?

04 Does marve888 share my data with third parties?

05 How long do you keep my account and transaction data?

06 What cookies does marve888 use and can I turn them off?

07 Who do I contact if I believe my privacy rights have been breached?

Related Pages